Responsible Gaming
1. Gambling Should Be Entertainment, Not Income
At JooKelly, we believe gambling should only ever be viewed as a form of entertainment – similar to going to the movies or attending a sporting event. It should never be considered a way to make money or solve financial problems. The odds are always in favour of the betting site, and losses are a normal part of gambling. Only gamble with money you can afford to lose.
2. Age Verification
All users must be at least 18 years of age or the legal gambling age in their jurisdiction to use betting services in Australia. We are committed to preventing underage gambling and protecting young people from the harms of betting.
3. Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Trying to hide gambling activity from family or friends
- Chasing losses by gambling more to try to win back money
- Feeling anxious or irritable when not gambling
- Borrowing money or using credit to fund gambling
- Neglecting work, study, or personal relationships due to gambling
- Lying about the amount of time or money spent gambling
- Using gambling to cope with stress, anxiety, or depression
- Inability to cut back or stop gambling despite wanting to
- Experiencing financial difficulties as a result of gambling
4. Self-Help Tools & Safer Gambling Features
Most reputable betting sites offer tools to help you stay in control of your gambling. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose in a given period
- Reality Checks: Receive reminders during your betting session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to betting services
- Time-Out Periods: Take a break from gambling for a set period without closing your account permanently
We encourage you to use these tools if you feel your gambling may be getting out of control.
5. Support Organizations & Helplines
If you're struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential counselling and support services for people affected by gambling problems. Phone: 1800 858 858
- Lifeline Australia: www.lifeline.org.au – 24/7 crisis support. Phone: 13 11 14
International Resources
- GamCare (UK): www.gamcare.org.uk – Free support for problem gambling in the United Kingdom
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for the UK
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org – Phone: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Resources and support for problem gambling in German-speaking regions
6. Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Trained counsellors at the organisations listed above are available to provide confidential support, advice, and treatment options.
Remember: problem gambling is treatable, and recovery is possible. The sooner you seek help, the better your chances of overcoming gambling-related difficulties and rebuilding your life.
Last Updated: 2026. This information is provided for harm minimisation purposes. JooKelly.com is committed to responsible gambling practices and the wellbeing of our users.